Digilex Support
Need help setting up your app account or technical support?
Select a topic below and get answers and information.
Support for Consultant
See all consultant FAQs.
Account
How do I contact Digilex Support? For all inquiries with your app account or any of the services we offer, please email our Customer Support team at support@digilexapp.com
How do I create my account? Go to Welcome! page and click on Register Now. The Create Account page is displayed. Enter E-Mail Enter Password Confirm Password Accept Privacy Policy and Terms of Use Click Register Now Enter your personal details and select Consultant
How do I reset my password? Go to Welcome! page and click on Forgot Password? Enter E-Mail Click on SendResetLink
How do I manage my Digilex Premium? Log in to your Digilex account. Go to Settings and click on Subscription Click on Digilex Premium View your current subscription Choose a premium plan Click on Switch to This Plan
How do I manage my Digilex-Ad? Log in to your Digilex account. Go to Settings and click on Subscription Click on Advertisement View your current subscription Choose your Digilex Ad Package Click on Purchase Now
How do I manage my notifications? Log in to your Digilex account. Go to Settings and click on Notification Settings Review your message notification Click on Update
How will my profile be shown to clients? Log in to your Digilex account. Click on Account Click Preview To Client
Profile
How do I edit my Profile? Log in to your Digilex account. Click on Account Click Edit Profile Click on Save&Continue
How do I update About Me? Log in to your Digilex account. Click on Account Click About Me Click on Save
How to find my Membership info? Log in to your Digilex account. Click on Account Click Membership info View your current subscription and date of registration How to find my Membership info?
How to create my Business Portfolio? Log in to your Digilex account. Click on Account Click Offered Services Select services Click on Update
How do I manage my Business Location? Log in to your Digilex account. Click on Account Click Business Location Select business location Click on Update
How to edit my Schedule? Log in to your Digilex account. Click on Account Click Edit My Schedule Manage your working schedule Click on Save Schedule
My Appointments
How do I manage My Appointments? Log in to your Digilex account. Click on Calendar icon - My Appointments Review Upcoming, Completed, and Cancelled appointments Select an appointment and click on the calendar icon View Appointment Details
Messaging
How to use in the app messaging? Log in to your Digilex account. After scheduling an appointment between the Client and Consultant, the profile photos of both parties will be visible in the Messages. Select your Client in the Messages and start your chat.
Support for Client
See all client FAQs.
Account
How do I contact Digilex Support? For all inquiries with your app account or any of the services we offer, please email our Customer Support team at support@digilexapp.com
How do I create my account? Go to Welcome! page and click on Register Now. Create The account page is displayed. Enter E-Mail Enter Password Confirm Password Accept Privacy Policy and Terms of Use Click Register Now Enter your personal details and select Client
How do I reset my password? Go to Welcome! page and click on Forgot Password? Enter E-Mail Click on SendResetLink
How do I report an issue? Log in to your Digilex account. Click on Account Click on Contact Us Click on Report
Profile
How do I create a list of required services? Click on Account Click Required Services Select your required services Click on Update
How do I upload a new photo/company logo? Log in to your Digilex account. Click Edit Profile Click on your current profile photo Upload your new photo from the Gallery or Camera You can crop your photo and change the resolution. Click on Save&Continue
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