Digilex Support
Need help setting up your app account or technical support?
Select a topic below and get answers and information
Support for Consultant
See all consultant FAQs.
Account
Ho do I contact Digilex Support?
For all inquiries with your app account or any of the services we offer, please email our Customer Support team support@digilexapp.com
How do I create my account?
Go to Welcome! page and click on Register Now.
Create Account page is displayed.
Enter E-Mail
Enter Password
Confirm Password
Accept Privacy Policy and Terms of Use
Click Register Now
Enter your personal details and select Consultant
How do I reset my password?
Go to Welcome! page and click on Forgot Password?
Enter E-Mail
Click on SendResetLink
How do I manage my Digilex Premium?
Log in to your Digilex account.
Go to Settings and click on Subscription
Click on Digilex Premium
View your current subscription
Choose a premium plan
Click on Switch to This Plan
How do I manage my Digilex-Ad?
Log in to your Digilex account.
Go to Settings and click on Subscription
Click on Advertisement
View your current subscription
Choose your Digilex Ad Package
Click on Purchase Now
How do I manage my notifications?
Log in to your Digilex account.
Go to Settings and click on Notification Settings
Review your message notification
Click on Update
How my profile will be shown to clients?
Log in to your Digilex account.
Click on Account
Click Preview To Client
Profile
How do I edit my Profile?
Log in to your Digilex account.
Click on Account
Click Edit Profile
Click on Save&Continue
How do I update About Me?
Log in to your Digilex account.
Click on Account
Click About Me
Click on Save
How to find my Membership info?
Log in to your Digilex account.
Click on Account
Click Membership info
View your current subscription and date of registration
How to create my Business Portfolio?
Log in to your Digilex account.
Click on Account
Click Offered Services
Select services
Click on Update
How do I manage Business Location?
Log in to your Digilex account.
Click on Account
Click Business Location
Select business location
Click on Update
How to edit my Schedule?
Log in to your Digilex account.
Click on Account
Click Edit My Schedule
Manage your working schedule
Click on Save Schedule
My Appointments
How do I manage My Appointments?
Log in to your Digilex account.
Click on Calendar icon - My Appointments
Review Upcoming, Completed and Cancelled appointments
Select an appointment and click on calendar icon
View Appointment Details
Messaging
How to use in the app messaging?
Log in to your Digilex account.
After scheduling an appointment between the Client and Consultant, the profile photos of both parties will be visible in the Messages
Select your Client in the Messages and start your chat.
Support for Client
See all client FAQs.
Account
How do I contact Digilex Support?
For all inquiries with your app account or any of the services we offer, please email our Customer Support team support@digilexapp.com
How do I create my account?
Go to Welcome! page and click on Register Now.Create
Account page is displayed.
Enter E-Mail
Enter Password
Confirm Password
Accept Privacy Policy and Terms of Use
Click Register Now
Enter your personal details and select Client
How do I reset my password?
Go to Welcome! page and click on Forgot Password?
Enter E-Mail
Click on SendResetLink
How do I report an issue?
Log in to your Digilex account
Click on Account
Click on Contact Us
Click on Report
Profile
How do I create my required services to be shown to consultants?
Log in to your Digilex account
Click on Account
Click Required Services
Select your required services
Click on Update
How do I upload a new photo?
Log in to your Digilex account
Click Edit Profile
Click on your current profile photo
Upload your new photo from Gallery or Camera
You have possibility to crop your photo and change the resolution
Click on Save&Continue
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